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Privacy Policy

Last updated: October 14, 2025

recorded.app Privacy Policy

This Privacy Policy describes how the Recorded.App Team ("Company") collects, uses, and protects information when you use the recorded.app service ("Service"). We are committed to protecting your privacy and handling your data responsibly.

Article 1 (Information We Collect)

We collect the following types of information:

  • Device information (operating system, app version)
  • Service usage records (feature usage frequency, navigation paths)
  • MAC address (for device identification)
  • Email address (collected only upon login)
  • Payment information (processed through third-party payment providers)

All recorded content (videos, audio) is stored locally on your device and is not collected by the Company unless you explicitly create a share link.

Article 2 (System Permissions)

The following permissions may be required depending on your operating system:

macOS: • Screen Recording permission: Required to provide screen capture functionality. • Accessibility permission: Required to obtain mouse cursor and keyboard input information for shortcut overlay display.

Windows: • No additional system permissions are required.

During screen recording, only function keys, special keys, navigation keys, and modifier key combinations are collected for shortcut overlay display. General text input is NOT collected.

Article 3 (How We Use Your Information)

We use collected information for the following purposes:

  • Providing and maintaining the Service
  • Improving service quality and user experience
  • Statistical analysis and usage pattern research
  • Technical issue diagnosis and resolution
  • Account management and authentication
  • Communication regarding service updates and changes

Article 4 (Data Storage and Security)

All recorded content is stored locally on your device. We implement appropriate technical and organizational measures to protect the personal information we collect.

Analytics data is processed through Google Analytics and stored on Google's secure servers. Payment information is processed and stored by our third-party payment providers and is not stored on our servers.

Article 5 (Shared Content)

When you create a share link, the associated video is uploaded to our servers and becomes accessible to anyone with the link. You are responsible for the content you share.

Shared links created on the free plan may expire and be deleted after a certain period. All shared links will be deleted upon cancellation of a paid plan subscription.

Article 6 (Third-Party Services)

We use the following third-party services:

  • Google Analytics: For usage analytics and service improvement
  • Payment processors: For subscription payment handling
  • Cloud hosting providers: For shared content delivery

These third-party services have their own privacy policies governing how they handle your data. We encourage you to review their privacy policies.

Article 7 (Cookies and Tracking)

Our website and service may use cookies and similar tracking technologies to improve user experience and collect usage data through Google Analytics.

You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the Service.

Article 8 (Your Rights)

You have the following rights regarding your personal information:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion of your data
  • Right to withdraw consent for data processing
  • Right to data portability

To exercise these rights, please contact us at support@recorded.app.

Article 9 (Data Retention)

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Analytics data is retained according to Google Analytics' data retention settings.

Upon account deletion or subscription cancellation, your personal information and shared content will be deleted within a reasonable period.

Article 10 (Children's Privacy)

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Article 11 (Changes to This Policy)

We may update this Privacy Policy from time to time. Changes will be announced through the application, and the updated policy will be effective upon posting. Continued use of the Service after changes constitutes acceptance of the modified policy.

Article 12 (Contact)

If you have any questions about this Privacy Policy, please contact us at support@recorded.app.

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